We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.Įqual Opportunity Employer: We are an equal opportunity employer and value diversity at our company. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.Ĭommitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Posted pay ranges apply to US-based candidates.
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Valid driver’s license and access to a personal, insured vehicle.Proficient in Microsoft Office applications (Word, Excel, Outlook) ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.Fluent in English required, both spoken and written proficiency in language(s) spoken by client group preferred.Attention to detail and accuracy in work product.Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.Demonstrated success working and communicating effectively in a multi-cultural environment.Strong relationship building, diplomacy, and networking skills ability to effectively build internal and external relationships.Minimum of 2-3 years of case management experience with similar populations and/or client needs required. May train and lead the activities of volunteers and interns.Įducation: Bachelor’s degree in social work, public health, or related field of study preferred or equivalent relevant work experience.Attend relevant trainings and meetings at the local and national level.Responsible for quality assurance of case files and case note documentation on a regular basis.Approve direct financial assistance at the local level.Understand and track the program budget, including the tracking and spending of direct financial assistance.Liaise regularly with IRC HQ for guidance, support, and information exchange.Intervene in situations where staff or client safety is a concern.Guide staff in response to client crises.The ICM Coordinator may also be expected to maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met.
Conduct community outreach and maintain a strong network of service providers that meet client needs.
Train and guide ICM team to evaluate client progress every six months during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed.Train and guide ICM team to develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM program.Train ICM team to determine client eligibility for ICM programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client.Lead a team of ICM caseworkers by providing direct supervision, case consultations, and onboarding and ongoing training.Responsibilities include, but are not limited to: The ICM Coordinator will train and supervise an ICM team who works closely with clients, colleagues, and external parties to develop service plans to meet individual client needs utilizing a broad range of financial, medical, social and other services and resources in accordance with client eligibility and program requirements. Job Overview: The Intensive Case Management (ICM) Coordinator leads a team of ICM caseworkers to address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations.
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